Contact Us

Reception: Please call 604.930.5466

Ticketing & Fan Services Inquiries: Please call 604.589.ROAR(7627) or email fanservices@bclions.com

Community Relations Inquiries: Please email communityrelations@bclions.com

Please note that our offices are not open to the public for any merchandise, ticketing, donation, or general inquiries. Please contact us via email or phone.

Regular office hours are Monday to Friday from 9:00am to 5:00pm. Please note hours may vary on game days. To inquire about game day hours, please call us at 604.930.5466

We are located at: Unit 215 – 800 West Pender Vancouver, BC V6C 1J8 Click HERE for driving directions

Fan Services

We’re here for all your customer service and/or ticketing needs. If you have any questions, comments, or concerns please reach out to us at 604.589.ROAR(7627) or fanservices@bclions.com. Our regular office hours are Monday to Friday from 9:00am to 5:00pm. We are also available on game days at BC Place at Gate B – Team Ticket Services two hours before kick-off or at our Guest Services locations in the concourse at Section 234.

FAN FORCE

Make your contribution to providing an outstanding game experience. The BC Lions and stadium staff know that our fans come to games for a memorable, fun and safe experience. We encourage fans to be the ambassadors of their experience by alerting us to fans that are disrupting it by engaging in: foul or abusive language or gestures; foul or abusive messages on signs or clothing; drug or alcohol impairment; smoking; sitting in locations other than their ticketed seat; throwing objects; trespassing on the field or in restricted areas; or fighting, taunting, or making threatening remarks or gestures. Stadium policies can be found on BCPLACE.COM. If a fan is interrupting your experience during a game, please speak to the nearest stadium staff member, call 604.661.3434 or e-mail fanforce@bcplace.com.

GAMEDAY EXPERIENCE

Tell us what you think. We appreciate any and all feedback that we receive regarding your game day experience. To send your feedback to us, please send us an email at fanservices@bclions.com. A member of our customer service team will review your comments and respond to you as soon as possible.